Campus Cashiering
Student Financial Services, a division of Administrative Affairs, is made up of two components to serve the needs of our students. The Cashier's office processes payments made to the student account, scholarships from outside sources and refunds when there is a credit on the student account. Student Financial Services corresponds electronically with student account holders using their University email address.
糖心社交 students are responsible for:
- Payment of all tuition, fees, and other associated costs assessed as a result of registration and/or services as they appear on the student account.
- Reading all University communications, taking action when needed, and sharing these email communications with individuals who may be assisting with education expenses.
- Monitoring their WINS student account regularly.
- Understanding the University’s payment and billing policies.
- Being aware of course add/drop dates, refund deadlines, associated fees, and billing due dates for each term enrolled.
- Ensuring payments are made in a timely manner, regardless if payment is from financial aid, scholarships, or a 529 education plan fund.
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Students receiving financial aid are subject to the same payment deadlines as other students. Do not assume your financial aid will be available to pay your University bill on time. Most aid is processed in time, but if you have not submitted your information timely, have not met all qualifications for aid, had to provide additional information for verification, or have not accepted or completed follow-up tasks required for aid, your aid may be delayed. You will need to check your WINS account to confirm that aid has processed by the due date. Finance charges will apply to accounts for any past due balance with delayed aid, and will be assessed each month until the student account is current.
If some or all of your tuition and fees will be paid by a qualified third party organization, Student Financial Services does bill for tuition and fees on a term basis as a service to our students. For more information and requirement details, review Third Party Processing guidelines. Questions regarding Third Party Payments should be directed to Student Financial Services Collector at sfscollect@uww.edu.
Government Agency - Military/Veteran
Military student and family members receiving government assistance with tuition and fees (GI Bill, yellow ribbon, Post 9/11 supplement) should first meet with Mark Zimmerman, Veteran's coordinator. Some of these benefits can be viewed from their site.
Students receiving financial aid are subject to the same payment deadlines as other students. Most aid is processed in time, but if you have not submitted your information timely, have not met all qualifications for aid, had to provide more information for verification, or have not accepted or completed follow-up tasks required for the aid, your aid may be delayed. Students should check your WINS account to confirm that aid has processed by the payment due date. Finance charges will still apply to accounts with delayed aid.
Financial aid pays the remaining balance of eligible charges on students' accounts before refunds will be issued, if authorized. Refunds will be delayed if a past due balance exists on the student account. During the term, any excess aid will be used to pay allowable charges in the same billing cycle.
If a refund balance exists for a prior term within two weeks of a billing due date, Student Financial Services will apply the credit balance to outstanding charges instead of issuing a refund, if applicable.
Refunds are processed on Tuesdays and Thursdays. All refunds are completed electronically. Students are encouraged to sign up for e-Refunding to receive their money electronically deposited into the bank account of your choice. To sign up for e-Refunding, follow the e-Refunding instructions [PDF]. Once you have set up your refund/payment profile, your refund check will be deposited in approximately 2-3 business days after it has posted to your student account on WINS. The funds will be available to you as soon as they are deposited. All future refunds will be direct deposited into the account you set up.
If you do not have a bank account, you can expect your refund to be delayed. Any refunds that cannot be processed electronically will be processed as a paper check and mailed to your WINS mailing address.
If you are an International student, you must have a US account set up at the bank of your choice to process direct deposit OR a US mailing address that a check can be mailed. The University does not mail checks to foreign addresses.
According to WI Stat. 943.24, a student can be fined and required to appear in court for issuing a worthless check (including online transactions). The University assesses a $20 service charge for any payment returned as unpaid. This is in addition to the charge your financial institution may assess.
If your check is returned NSF (non-sufficient funds) you may lose your check payment privileges and access to credit with the University. Your account will return to the same status as it was before the payment was received, so interest and/or administrative fees may be charged. In addition, your classes may be at risk of cancellation.
If the unpaid payment is the result of a bank error, the bank must send a letter of explanation to:
Student Financial Services
P.O. Box 88
Whitewater, WI 53190
Find forms on the Financial Services Forms Page.
Departments receiving cash or other revenues must deposit funds on a weekly basis, at a minimum. State statutes require deposits to be made within 7 calendar days of receipt, and departments must plan accordingly. A minimum of two days should be allowed for cashiering to process the deposit to meet the requirement.
Complete the Workday Cash Sales Form. This form requires the cash sale transaction number (CSA) and an authorized department signature. A list of taxable revenue can be found here. All forms should be reviewed for accuracy and signed by a UWW staff member prior to submission to cashiering.
The cashiering team will process the cash sales as received, with any questions directed to the person signing the form or the Campus Business Representative.
Donations need to be formally accepted by the Chancellor. Please contact the Chancellor's Office at 262-472-1921.
Should a campus department desire to generate credit card sales, they must first request cashiering to set up an account for these types of transactions by emailing cashiers@uww.edu.
Campus cashiering provides checking account services for recognized student or faculty organizations. Organizations are provided with an account number, whereby they can deposit funds, have checks printed for them on the funds, and receive a monthly statement of account.
The student organization must be recognized by the UWW, and must have officers and an advisor to set up an account. Student organizations with their own unique state or federal ID number are able to set up their own bank account, but may prefer this option as they do not need to order checks, it is easier to change required signatures, and funds are conveniently available to them.
Student Faculty Survey Request Form
Student Faculty Application & Advisor Form
Financial Services has determined certain sales transactions to be taxable under the state statute. The current list of taxable sales transactions can be found . Should you have an item that is not listed, please contact cashiers@uww.edu.
Campus cashiering forms can be found by visiting Financial Services.
Monthly billing notifications are sent to the student's campus email account when there is activity on the student's account. Check your campus email account on a regular basis to avoid missing important information. Always keep adequate space in your inbox. Failure to receive a billing notification will not relieve students from their obligation to make timely payments. 糖心社交 does not USPS mail paper bills.
Students can set up authorized payers through the billing site. Students login to WINS, select the Student Financial Account tile and then select the Make a Payment tile. This will open the Nelnet site (net ID and password are the same as on WINS), which allows students to view bills, make online payments, setup an erefunding profile, and review account transactions. Once in Nelnet, select the Authorized Payers tab, select Add New, and follow the prompts. The Authorized Payer will receive an email with a login and temporary password. After the Authorized Payer's account has been set up, they will receive future eBill notifications when a new bill is generated.
Online:
Is the fastest and easiest way to pay your bill, which posts immediately to your student account. Online payments can be made by going to student billing.
- Checking/Savings Account: Electronic payments made from your checking or savings accounts (routing and account number required) do not have a convenience fee. It's FREE!
- Credit Card: Credit Card payments can be made online using MasterCard, Visa, American Express, and Discover. There is a 3.0% convenience fee (minimum $3.00) charged when making a credit card payment.
- Debit Card: Although an option, it is not recommended due to daily banking limits and convenience fees. Instead, you are encouraged to use the electronic checking/savings account payment method to avoid the additional convenience fee.
USPS Mailing:
Make checks payable to 糖心社交.
Checks must be received by the due date. Include the student name and student ID on the check. Mail payment to:
Student Financial Services
P.O. Box 88
Whitewater, WI 53190
In Person:
Payments can be made on campus at the Student Financial Services window between the hours of 8:00 - 3:30 Monday through Friday in Hyer Hall, Room 104. A drop box is available when the office is closed. Cash, checks, money orders, and card payments are accepted in person.
Scholarships are received by Student Financial Services and disbursed by the Financial Aid Office and applied to your student account. Please submit this form to Student Financial Services at least 10 days before the due date. If an overpayment occurs, a refund will be processed to the student. If a private scholarship check requires your signature, Student Financial Services will send an email notice to your campus email account.
Refunds are processed on Tuesdays and Thursdays for eligible credit balances. Please check your account to ensure you do not have an REF (Refund in Review) hold. If you have an REF hold that you are concerned about, please contact cashiers@uww.edu. We strongly encourage all students to set up direct deposit/e-Refunding, for the funds to be electronically deposited into the financial account of your choosing. Complete the e-Refunding instructions for set up. Once your refund/payment profile is created, future refunds will be direct deposited in approximately 2-3 business days after posting to your WINS student account.
According to the WI Stat. 943.24, a student can be fined and required to appear in court for issuing a worthless check (including online transactions). The University will assess a $20 returned payment fee to your student account for any payment returned. This returned payment fee is in addition to the charge your financial institution may assess. Your account will be returned to the same status as it was before the payment was received, and finance charges may be assessed. In addition, your classes may be at risk of cancellation if the returned payment was used to pay off a balance in order to register for classes.
If we receive notice of frequent returned payment activity, the University may invoke our "cash only" policy. This means you would no longer have access to the Nelnet site for online payments, and you would be required to pay with cash, certified bank check, or money order.
If the unpaid payment is the result of a bank error, the financial institution must send a letter of explanation to Student Financial Services, P.O. Box 88, Whitewater, WI 53190.
International payments can be made through Flywire on our website at the link below.
Benefits of using Flywire:
- Eliminate hidden bank fees: Ensure University of Wisconsin-Whitewater receives the correct amount.
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- Peace of mind: 24 hour multilingual customer support when you need to know where your payment is throughout the entire process.